Support

How do I delete my account?

In the app, go to My Profile > Delete Account. Your company profile, your products and the photos you uploaded are taken down. The action cannot be undone.

I forgot my password.

Use the "Forgot Password" link on the sign-in screen. A reset link is sent to your e-mail address. If it does not arrive within a few minutes, check your spam folder.

The verification e-mail never arrived.

Check your spam folder first. You can use the resend button on the "Verify your e-mail" screen. If it still does not arrive, write to us.

How do I cancel my subscription?

Subscriptions are managed through your Apple account: Settings > Apple Account > Subscriptions. Cancelling takes effect at the end of the current period, and you keep the Premium features until then.

How do the showcase slots work?

A Premium membership gives you 3 showcase slots in each calendar month, a week each. Taking a product down before the week is up does not give the slot back; you can, however, put the same product back in the showcase for the rest of that week at no extra cost.

I saw content that does not belong.

Use "Report" in the menu on the product or company page. Reports are reviewed within 24 hours at the latest. You can also block the company; products of a company you block are not shown to you.